How to Fix iPhone Contacts Names Missing in Calls or Messages

iphone-not-showing-contacts-name“There are reports of iPhone contacts suddenly missing, showing only numbers, no names. Anyone have a fix of this issue?”

Have you ever met this problem that Contacts names on your iPhone missing in calls or messages? What would you do to solve this problem? Try below methods to see if these can help you.

Hard Reset the iPhone

That’s right: switch it off and on again. Hold down the power button until your iPhone powers down. Then do the same to boot it up. Check your messages– hopefully the contact names are back.

Switch off Dial Assist

Okay this one is weird, and we can’t imagine why it would work. But various people have posted it as a success, so let’s give it a whirl. Go to Settings, then Phone. Scroll down to “Dial assist” and slide the slider to “Off”. Then reboot as above- are your message names back? Do let us know!

Dial assist helps with making sure you use the correct dialing prefix when calling to- and from foreign countries, so you may want to re-enable it when you travel abroad.

Reset Network Settings

If that doesn’t work the next thing to try involves resetting your network settings. This has been reported as being successful principally on Verizon in the States, but it is worth trying. Go to Settings, General then scroll to the bottom and select Reset. Then choose “Reset Network Settings”. You’ll be asked to put in your security pin, if you use one. Once this has done check your messages and see if everything is okay. Don’t worry if not, we have one more thing to try.

Restore iPhone from Backup

Finally, you can restore your iPhone from a backup at a point at which you know the messaging app worked well, contacts and all. This works only if you regularly back up your iPhone, of course, but you may find it has been happening without you knowing it.

iCloud and iTunes are two backup tool provide by apple. If you have backup file, you can selectively extract contacts from iTunes backup. Alternatively you can restore you iphone data from backup with iPhone backup extractor.