“It seems that there is something wrong with my whatsapp notification as it not reminder me when I receive new messages. But when I open the app, I could see that there are many new messages. How can I solve this problem?”
Notification problem is one of the common and annoying issue of WhatsApp. If the notification not working, you cannot receive the messages when others send to you which makes you miss some important information. In this post, we will share you some tips to solve WhatsApp notification not working on your phone.
Check WhatsApp Notification
When your WhatsApp notification cannot work, the first solution for you is to check whether the WhatsApp notification is allowed. Besides, you could also need to check if your the Alert style. Just go to Settings > Notifications > WhatsApp to enable Allow Notification, as well as Sound and Alerts option.
Force Stop WhatsApp and Restart Phone
Another easy way for you to solve WhatsApp notification problem is to force stop your WhatsApp if you are using it. For iPhone, double click your Home button, all of the running apps on your iPhone popped up and scroll up the WhatsApp. For Android phone, go to Settings > Apps > WhatsApp > Force Stop. Then try to restart your phone and check if you can receive WhatsApp notification.
Check Network Setting
If the network on your phone is poor, it also will affect the notification of WhatsApp. Follow below steps to check and respect the network on your phone:
First, you could check the status of wi-fi or cellular data. If this works well then you could consider to reset network settings on your phone.
For Android phone: go to Settings > Backup & Reset > Network settings reset > Reset Settings.
For iPhone: go to Settings > Generals > Reset > Reset Network Settings and confirm the option to tap on Reset Network Settings.
If you are using Android phone, you could choose to clear the cache on your phone as notification may be delayed by cache. Go to Settings > Apps, choose WhatsApp and click on Clear Cache to remove cached data.
Log Out WhatsApp Web
The hidden reasons for WhatsApp notification issue is you have logged in WhastApp web. The notification would be sent to WhatsApp Web rather than WhatsApp application. Make sure to log out from WhatsApp web on your computer. Turn on WhatsApp on your device and tap on the three dots icon at the top right corner. Select WhatsApp Web and click on the option of Log out from all computers to sign out the WhatsApp Web.